FAQ

What is the process for getting a building permit?

We have provided you with a Building Permit Application form that you can print out, complete, and bring along with all required documents including a diagram of your property to the utility office, 112 N. Meridian St., in Greentown. 

Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

WHEN ARE THE GARBAGE COLLECTION DAYS?

Trash pickup is on Wednesday each week beginning at 6:00 a.m. Recycle pickup is every other week.

My bill is past due. Can I get an extension?

Please contact the utility office and a one-time extension will be extended to you for extenuating circumstances.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call the utility office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.

What do I do if I am experiencing low pressure?

Call our office and report low pressure for your area.

HOW DO I SIGN UP TO RECEIVE ALERTS AND NEWS & NOTICES?

Simply click the "subscribe" box on the home page of this website, fill out the brief form with your preferred contact information, and click submit!

What hours is the utility office open?

Town Hall is open  8:30 a.m. - 4:30 p.m. Monday - Friday. Closed on holidays. Other exceptions may apply.